Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
  • 4 Replies
  • 608 Views
  • 0 Likes
  • 4 In Conversation
Jonh113
Star
Star

I have a problem with the battery warning indicator on the new APP. I keep getting low battery warnings (23%) on my camera when there is nothing wrong with the battereis. A simple removal then re-inserting the battereies clears the problem.

 

This has only started happening since the APP was upgraded to Version 2.71

4 REPLIES 4
TomMac
Guru Guru
Guru

when you pull the battery , you may be resetting the battery gauge, the only sure way to check would be with a voltmeter.

they are 7.2v packs so off charge they would read 8.4v or close to it

( prob close to flat at about < 6v )

--------------------------------------
Morse is faster than texting!
--------------------------------------
Jonh113
Star
Star
Hi
Tried that and checked/ replaced the batteries but still getting the same issue. Only started happen with this new app version
JessicaP
Arlo Employee Retired

Hi @Jonh113,

 

Have you tried to reinstall the app? Are you seeing the problem when you're seeing this through the web client where the battery life is low?

Blayd
Tutor
Tutor

If your using rechargable batteries, they are 3.7V, not 7.2V.