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Arlo MUST have device authorization incorporated in accounts

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ChowderHead
Follower
Follower

Arlo MUST have device authorization incorporated in accounts.  Such as "A login was detected from this device, at this time, from this location.  Do you recognize this activity?"

 

I have had my cameras disabled, accounts accessible - it seems, and recordings deleted from my library and there is no way to find out who is accessing my account.

 

This is BASIC security and needs to be implemented....last year?

2 REPLIES 2
Sugah
Aspirant
Aspirant

I too am experiencing a similar problem.  Someone is accessing my account and deleting some of my videos from my library.  I di not give anyone access to my account. Would changing my email help? What do you suggest I do?

JamesC
Community Manager
Community Manager

If you have any reason to believe someone is accessing your account without your permission, consider changing your user ID and/or password.

 

For instructions on how to do with, see here:

How can I change my Arlo user ID?

How do I change my Arlo password?

 

JamesC