Arlo HD doesn't turn off

[Andrew6]

I have an original Arlo HD. I used to be able to turn it off if I was working around to save the battery. Now the Arlo app on my phone shows the perpetual spinning circle in the center of my screen only.

I turned off my phone and removed the batteries from the camera a few times. I also removed the device (Arlo) and put it back. Unfortunately, that didn’t work either.

Please advise,

Andrew6

[ShayneS]

Hi @Andrew6 

Are you still experiencing this symptom? Do you see the same symptom on the web portal?

[Andrew6 · Accepted solution]

Hi Shayne,

No more. The message "This device is currently disabled and will not respond to mode change" pops up on the screen when I switch it off.
Works great, thank you.

Andrew6

[ShayneS]

@Andrew6 Thanks for the update.