Arlo|Smart Home Security|Wireless HD Security Cameras
× Urgent: Activate Two-Step Verification
Arlo requires all users to activate two-step verification by Oct 31st, 2020 to continue to access your recordings, devices, and account.
Please enable this feature now. Learn More.

Arlo Constant offline

Reply
Discussion stats
  • 2 Replies
  • 2076 Views
  • 0 Likes
  • 3 In Conversation
Highlighted
Follower
Follower

I have 2 cameras. One is mounted on my roof facing the street. I have to get a ladder out every 2 weeks to change the batteries, which is a pain enough, but that one camera keeps going offline. It has been doing this more frequently since the update! Again , a ladder is involved here. We have changed brands of batteries and still it continues. Is there a way to reset without getting out the LADDER almost every day??!!

Input THAT HELPS is greatly appreciated. Not looking for appologies. I work 70 hours a week and this is a crucial product!

Model: VMC3030 | Arlo Wire-Free Camera
Highlighted
Luminary
Luminary

I was having the same problem with just one camera.  I went from going offline every couple days to every day.  Last night I reset the base and resynced the camera.  So far for the last 12 hours it has stayed online.  Seeing how it goes.  

Highlighted
Apprentice
Apprentice

As a side note, the reason your batteries run out so fast is likely that your camera is constantly recording, due to picking up so much motion from the street. My batteries last about 3 months.