Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Cameras offline with Base Station [Potential Fix]

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Robalboa
Apprentice
Apprentice

The arlo cameras have been offline for me about a day now.
To all the people that may think its Netgears server .....its not.
Youll notice the that the first and last of the 3 lights on the base station but the middle is out. What that tells me is its connected to the internet and the Lan. The middle light tells me that its the base station firmware.
The reason is you can sync the cameras and get the middle light on even if netgear servers are. The 1 light says theres a ethernet connection second light says the cameras are connected. The third light is internet.
I have 5 different models cameras here
And if it was camera software
Then only one of mine would be offline (the all have different firmware in them)
Its Its something to do with the last Base Station firmware.
What works to fix it its this:
Remove just the cameras all of them .with the app or web client
The hit the button on the top of the base station then on each camera one at a time and resync them
Also im on the VMB 4000r3
But its not in the drop down box so i had to pick VMB 3000

Model: VMB3000 | Arlo Base Station
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StephenB
Guru Guru
Guru

@Robalboa wrote:
 The 1 light says theres a ethernet connection second light says the cameras are connected. The third light is internet.


No.  In the 3-LED base stations, the three LEDs are for Power, Internet, and Cameras. 

 

There is no dedicated LED for ethernet.  Instead, the internet LED indicates both ethernet and router connectivity (using different colors).