Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Camera going offline

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jrbeltran85
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I originally had one camera and just added three more Arlo Cameras. For some reason, the last one, after a few minutes of being online, it turns offline. I tried to remove the batteries, even change the position so its closer to the router and it just keeps turning offline. I don't know what else to do. Something else that caught my attention is that the battery is already 70% and I opened the cameras a few hours ago. All the other cameras are almost 100%, even the very first one that I had for a few months now is still like 85%. What can I do with this camera that keeps giving me problems?

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steve_t
Master Master
Master

When a camera drops offline, it seems to spend a huge amount of energy trying to reconnect. When I had this issue, I took the camera and put it right next to the base and it struggled to sync and struggled to stay online. I then moved my base station about a foot further away from my wifi router and it fixed it. I've suggested it to a few others and others have had success too. I assume there's some interference from the wifi router disrupting the signal from the camera to the base station. Give that a go and see if it works. If not, go to the next step and turn off your wifi for a while and see if the cameras stays connected. Fingers crossed the move works. Good luck