Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Camera cannot discover device potential fix - VPN ISSUE

Reply
Discussion stats
  • 0 Replies
  • 1040 Views
  • 0 Likes
  • 1 In Conversation
mmst221
Follower
Follower

Everytime I tried to connect my Camera, I ran into an issue where my phone could not find the Camera during the syncing/install process.  I would get stuck on the "Discovering Device" Screen.  I searched over dozens of articles and found a tiny note at the bottom of one that solved my problem.  Reposting the idea because it may help a lot of people out there and should be a top FAQ answer.


I use a Google Pixel phone, which automatically connects to Google's VPN.  While connected to the VPN, I could not setup these devices.  I had to go into my phone and turn the VPN off and I had everything setup within seconds!  Everyone with a Google Pixel or on a work VPN should be made aware during install.

0 REPLIES 0