Arlo Camera Pink Flare

[Hoopergs]

Hi There,

 I have 3 wireless cameras, all show connected to the base station and are viewable. 1 camera has a Pink filter over the entire image.  what is the cause of this - a faulty lens? hwo does one arrange repalcement?

HW VersionH7

Serial Number48B5647G760D2

Firmware1.2.10342

[JamesC · Accepted solution]

Hoopergs,

Consider rebooting the camera (open and close the battery compartment door). If you're still experiencing a Pink image, please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. 

JamesC