Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Camera Is Going Offline

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  • ‎2018-10-24 09:24 AM
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dsealer
Apprentice
Apprentice
‎2018-10-24 09:24 AM

I have a camera that goes off line a couple of times per week. This is just a recent event, maybe just the last 2 or 3 weeks. I've never had this problem before and the camera is within 20 feet of the base station.
Any suggestions?
Thanks,
Don.....

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jguerdat
Guru Guru
Guru
‎2018-10-24 11:56 AM

Swap cameras around to see if it's the camera or loction. Check firmware versions on everything to make sure they're up to date. Opening and closing the battery door to reset the camera may help. Removing the camera from Settings, My Devices and resyncing may be needed.

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