Arlo Base station is not connecting to the internet.

[Scottyboy63]

Hello,

My Arlo Base Station has been working fine up until this morning when my cameras were suddenly disconnected while viewing the Arlo app on my iPhone.

When i returmed home from work, I found that the internet was all connected but the base station internet light had turned to amber instead of green. The other two lights were green.

I turned off the base station and turned it back on and I am now only getting the power light coming on without the other two lights coming on at all. The base station is not able to connect to the internet.

I have tried different ethernet cables and different ports without luck. I have also tried to do a factory reset but again, the power light is the only light that comes on and turns from amber to green.

Any ideas??

Scott.

[jguerdat]

I think the base station died.  Create a trouble ticket for an RMA.