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Arlo App on my iPad Pro shows only blank screen on start up and crashes after a while

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MilesSmith
Aspirant
Aspirant

it was working smooth on my iPad Pro when it was running on ios 10 however as I have updated to ios 11.3 whenever now I am opening the app it only loads a blank screen on the start up and crashes after a while automatically. How do I fix it?

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JessicaP
Arlo Employee Retired

Hi @MilesSmith,

 

Have you tried uninstalling the app, restarting your iPad Pro, and reinstalling the app to see if that helps?