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Arlo APP on iPhone will not add camera

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zepol52
Follower
Follower

Base station and cameas were working fine for months.......then some kind of update went throught.

Tried to start thing from the begining as if I am just start for the first time.

I go through the step and everything lookings like I am going to load up the first camera and when

I hit finish on the app the cameras never load up.....just comes up with add new camera and that is it.

 

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JamesC
Community Manager
Community Manager

zepol52,

 

If you removed the base station from the account you must first add it back to the account before syncing cameras. Log in to your Arlo account and click "Add Device", select base station and follow the on screen prompts.

 

JamesC

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JamesC
Community Manager
Community Manager

zepol52,

 

If you removed the base station from the account you must first add it back to the account before syncing cameras. Log in to your Arlo account and click "Add Device", select base station and follow the on screen prompts.

 

JamesC