Arlo|Smart Home Security|Wireless HD Security Cameras

Android app still DOA unable to access my camera feed

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MommaJoyce
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Aspirant

My question is general - since the "upgrade" of the android phone app in November, I've been unable to access my camera feeds. What progress is being made?

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MommaJoyce
Aspirant
Aspirant

The app version is 2.6.4_23200, updated on Nov 27, 2018. I've uninstalled and reinstalled every other day since it stopped working.

 

Voila! This morning's reinstall worked. I'm pleased that whatever wasn't workinhg on my cell is functioning now.

 

Thanks for your response -

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jguerdat
Guru Guru
Guru

I have only Android on 3 devices and they're all working fine. What version do you have installed? Have you reinstalled?

MommaJoyce
Aspirant
Aspirant

The app version is 2.6.4_23200, updated on Nov 27, 2018. I've uninstalled and reinstalled every other day since it stopped working.

 

Voila! This morning's reinstall worked. I'm pleased that whatever wasn't workinhg on my cell is functioning now.

 

Thanks for your response -

MommaJoyce
Aspirant
Aspirant

Forgiveness, please. I usually do a better job with spelling but the misty smudge color of this text window doesn't work with old eyes.