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Android App - Geofencing not accepting address

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dreadpyrat
Aspirant
Aspirant

Trying to set up my home address in the GeoFencing section. The map shows my home but the "Next" button remains greyed out. If I manually add my address, the app jsut hangs. 

This is occuring on a brand new Arlo Q, latest firmware installed, and in the freshly installed Arlo app on my Google Pixel 2 XL. Any suggestions? Thanks!

3 REPLIES 3
TomMac
Guru Guru
Guru

Uninstall the app and re install is about  all,... and verify the gps is on

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dreadpyrat
Aspirant
Aspirant

Thank you. I tried that but its still happening. Just the spinning "thinking" circle, even though the GPS is showing my home location. 

JamesC
Community Manager
Community Manager

dreadpyrat,

 

Are there any special characters in the address? If you try entering a different address, do you get the same behavior?

 

JamesC