Arlo|Smart Home Security|Wireless HD Security Cameras

All cameras now disconnected and told to check internet connection

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nateoverstreet
Aspirant
Aspirant
All of my cameras now say they are disconnected and to check the internet connection which is fine and says it is fine on the base station as well. No signals on battery is getting low ever occured.
although I'm replacing them now.
3 REPLIES 3
jguerdat
Guru Guru
Guru

Try both the app and a browser as well as logging out and back in.

nateoverstreet
Aspirant
Aspirant
I've already attempted both these ideas.
steve_t
Master Master
Master

There may have been some interference that blocked the cameras from connecting to the base. With the loss of connection, the cameras may have drained their batteries in continued attempts to reconnect. What was the battery status of each camera? All needed replacing/recharging?