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I purchased a Arlo Security System - 3 Wire Free HD Cameras (VMS3330) and all cameras go offline periodically. The batteries are full, the base station has been reset and the wireless router is fine. I receive no notification that are offline and the only way I can fix is take the cameras down and open the battery case to reset them. Why does this keep happening?
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I am not currently at home but I will respond as soon as I get there. Thanks
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The power button (left) is illuminated and the next button to the right are illuminated
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But what color? Amber indicates a problem, green means go.
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Hi, this is happening with me too. Just started a few days ago. Two out of 3 of my cameras are going offline, usually right after motion is detected. All batteries are new and the system configuration/distance from the base station hasn't changed in over a year.
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Lack of a green Camera LED means no cameras are connected. This can be due to dead batteries or something that caused a lack of sync, such as an extended power outage. You'll need to resyn the cameras.
As for occasional cameraoffline messages, I've been getting some of those recently, too. I find that logging out and back in fixes it.