Arlo|Smart Home Security|Wireless HD Security Cameras

Alerts not posting to library AGAIN!!!!!

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Showguy
Virtuoso
Virtuoso
Hey Netgear did you forget to feed the mice you call servers. For the last 2 days I am getting multiple alerts that don't wind up in the library. I will get the alert on my phone, the number of alerts will show up in the app but only like 1 in 4 videos will appear in library. I have had this system for a year. This is a widely report common issue that seems to occur every few months. What good is the recording of you can't see it. And please save the Bla Bla , wifi interference, move the router , reboot and the rest of that crap. Just fix those damn servers. This is not service.
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jguerdat
Guru Guru
Guru

For testing purposes, enable email notifications since they include a link to the videos. Are the videos actually there, just not showing up?