Arlo|Smart Home Security|Wireless HD Security Cameras
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Additional camera running on firmware version 1.1.2074 and won't update to firmware version 1.2.2545

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Kasia75
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‎2015-06-13 04:30 AM

I purchased an additional camera today and noticed it is running on firmware version 1.1.2074. My other cameras are running on version 1.2.2545. How can I update the firmware please? I have done all the troubleshooting suggestions and it still won't update. Please help me. Thank you in advance.

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jguerdat
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‎2015-06-13 04:57 AM

You can try to force it by opening and closing the battery door.  Watch the LEDs on the front to see if the update happens.  Otherwise, it should update itself, usually overnight.

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