Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Adding friend issue

Reply
Discussion stats
  • 2 Replies
  • 884 Views
  • 0 Likes
  • 2 In Conversation
JJorda2311
Aspirant
Aspirant
Trying to add a friend. I gave them admin rights and have selected all cameras, but when they log in to the app the cameras are not there.
1 ACCEPTED SOLUTION

Accepted Solutions
JJorda2311
Aspirant
Aspirant
They did. No matter what browser we used and on different laptops/desktops it kept timing out. However, just now she was able to log in and now has access. Thank you

View solution in original post

2 REPLIES 2
jguerdat
Guru Guru
Guru

DO you see the invite as being pending in your account under Settings, Grant Access? Did the invitee click on the link in the email to log in? Did they try doing so on a computer which seems to work better?

JJorda2311
Aspirant
Aspirant
They did. No matter what browser we used and on different laptops/desktops it kept timing out. However, just now she was able to log in and now has access. Thank you