Add on won't sync

[Jlgilly]

Add on camera won't sync. Have followed all manual steps. Hard restart, new batteries, and nothing seems to work. Camera flashes blue and then goes to an Amber flash.

[jguerdat]

Define hard reset - using the reset button? If so, you have to start fresh after removing all devices in Settings, My Devices. If you mean a power cycle, make sure you're only pressing the base sync button briefly - don't hold it.

[Jlgilly]

Have done both per instructions and manual. All of our other cameras were resynced and operational.

[Jlgilly]

Also The amber light flashes is very fast.

[JamesC]

Jlgilly,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC