Arlo|Smart Home Security|Wireless HD Security Cameras
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Activating my Arlo system with the serial number

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Follower

How do I enter the serial number to activate my Arlo Smart Home Security system?


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Arlo Employee
Arlo Employee

Hello ArloNewbie,

 

The Arlo serial number should automatically be discovered and populate in the "Base Station Serial Number" field. Please make sure you are registering the Arlo system while connected to the same LAN network as the base station. For more information on troubleshooting tips please visit How do I enter the Arlo Serial Number?

 

Please let us know if you need further assistance.

 

Thank you for choosing NETGEAR!

 

Arlo Team 

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Arlo Employee
Arlo Employee

Hello ArloNewbie,

 

The Arlo serial number should automatically be discovered and populate in the "Base Station Serial Number" field. Please make sure you are registering the Arlo system while connected to the same LAN network as the base station. For more information on troubleshooting tips please visit How do I enter the Arlo Serial Number?

 

Please let us know if you need further assistance.

 

Thank you for choosing NETGEAR!

 

Arlo Team 

View solution in original post

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Initiate
Initiate
I accidentally deactivated how do I enable it again
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Community Manager
Community Manager

Perez,

 

To add your base station back to your account, log in to your Arlo account and click "Add Device". Follow the on screen prompts.

 

Be sure that the device you are using is on the same network as the base station.

 

JamesC