Arlo|Smart Home Security|Wireless HD Security Cameras
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Activating 5 camera

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BAHappycamper
Aspirant
Aspirant
I am having trouble activating my 5th camera V3000 ! When I am on the "activation page " there is a list of Arlo cameras and modems to pick from to be activated ! When I started to activate the 5th one it would not let me ! There was a message that said "access denied access denied ! I had these same cameras activated before ! I deactivated them to try another modem I had to see if it worked ! When I changed back is when this happened ! Anybody out there that this has happened to that can help me out ?
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JamesC
Community Manager
Community Manager

The engineering team has identified the cause and resolved this issue. You should now be able to successfully add cameras when clicking the "Add Device" button within your Arlo account.

 

JamesC

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2 REPLIES 2
TomMac
Guru Guru
Guru

It may not be you , seems many are having sycing issues... seems to be far end

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JamesC
Community Manager
Community Manager

The engineering team has identified the cause and resolved this issue. You should now be able to successfully add cameras when clicking the "Add Device" button within your Arlo account.

 

JamesC