Account holder death, change info

[Karlee]

Hello, 

my husband was the account holder for our Arlo system and has recently passed. I am trying to update account info and I do not know is log in info. Anybody know how to contact a real person that can help me? 

[StephenB]

---

@Karlee wrote:

my husband was the account holder for our Arlo system and has recently passed. I am trying to update account info and I do not know is log in info. Anybody know how to contact a real person that can help me? 

---

If you have access to his email, then you can go to my.arlo.com and use the forgot password option.

I'm tagging the Arlo mods ( @JamesC and @ShayneS ) as they can assist. 

[ShayneS]

Hi @Karlee

Were you able to resolve this? please let me know and I will do my best to get you to the right person to assist us.