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Accepting Invite error showing "oops... contact support"

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Lucky1357
Follower
Follower

My husband and I bought and set up our system successfully. I created my own account so that he could invite me. I can log in but when I try to add a camera it tells me "oops...contact support" Any advice?

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jguerdat
Guru Guru
Guru

The issue is that a system that's been set up can't be set up again - it's already in use. He should use Settings, Grant Access to your email address. Follow the emailed directions carefully.