Arlo|Smart Home Security|Wireless HD Security Cameras

ARLO Is Detecting Motion But Is Not Recording

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statelinecotton
Aspirant
Aspirant

Arlo is detecting motion but we cant view it and it is not recording.  Please advise.

 

Leah

3 REPLIES 3
jguerdat
Guru Guru
Guru

WHat have you tried? Have you checked the library filter to see if it's set (the funnel icon should be empty, not filled in)? Have you tried both the app and a browser? 

statelinecotton
Aspirant
Aspirant

what is funnel icon?  I dont see it. And yes i have tried app and browser.

jguerdat
Guru Guru
Guru

It looks like a funnel at the top of the library page. It's the filter you can use to only see specific cameras or all of them at once. Click on it to reset it.