Arlo|Smart Home Security|Wireless HD Security Cameras

ARLO 3010 - CAMERA GOING OFFLINE / BATTERIES NOT LASTING

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JLaanan87
Aspirant
Aspirant

My camera inside my home continually goes offline.  I've had it removed/resynced numerous times to count and still having the same issue. It stays online for a few hours then goes offline.  I took one of the other cameras from outside and placed it inside my home and started having the same issues with that camera as well. Also, I've had to replace the batteries in just under one week 2 times already.  I can't seem to figure out what the problem is...  The only thing that has changed inside my home is we installed a 65" smart tv (6 months ago), removed a secondary modem (month 1/2 ago) and  placed the Arlo base on top of our existing modem. Any help will be greatly appreciated.

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TomMac
Guru Guru
Guru

If u swapped a second camera in the troubled location and it also acted up, it's the location.

Must be some sort of interference

 

And / move the base a bit more away from your modem....

 

btw, going off line the cam uses power trying to connect to the base

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