Arlo|Smart Home Security|Wireless HD Security Cameras

3 camera system, One of them works only first time after resync

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Frkb
Aspirant
Aspirant

I have a 3 camera system. One of them works only first time after resync. I deleted the camera, reset the base station, all that I found in the community.
Everytime I add the camera, it works, if I try to view the stream second time, it won't start.

4 REPLIES 4
jguerdat
Guru Guru
Guru

Verify that your firmware versions are up to date. Look in Settings, My Devices, your various devices and compare what you see with those listed in the Release Notes section here.

 

https://community.netgear.com/t5/Firmware-Release-Notes/bd-p/arlo-release-notes

Frkb
Aspirant
Aspirant

All the cameras are on the latest firmware, same for the base station

jguerdat
Guru Guru
Guru

I'm going to have to suggest opening a case with support unless the system is new enough to swap at the store.

JamesC
Community Manager
Community Manager

Frkb,

 

Do you see this same behavior regardless of the viewing device used (mobile app, web client on PC etc.)?

 

JamesC