Arlo|Smart Home Security|Wireless HD Security Cameras

2 Cams - when 1 has a dead battery no videos are recorded

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jesse03
Aspirant
Aspirant

Hello,

I have two cameras: Front Door Camera & Garage Camera.  When one has a dead battery no videos are recorded.  Below are my rules, what am I doing wrong?

 

Record video on Front Door Camera if Front Door Camera detects motion
Edit | DELETE
Record video on Front Garage Camera if Front Door Camera detects motion
Edit | DELETE
Record video on Front Garage Camera if Front Garage Camera detects motion
Edit | DELETE
Record video on Front Door Camera if Front Garage Camera detects motion
Edit | DELETE
3 REPLIES 3
jguerdat
Guru Guru
Guru

It may be the interrelated nature of the rules that do this.  I think some have reported issues according to the order of the rules, too.  Of course, the obvious solution is to replace the batteries proactively but you'd think the camera with the good batteries would still record.

TomMac
Guru Guru
Guru

It ( overlapping rules ) hasn't worked 100% since the big SW update in late Dec '15

 

 

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JamesC
Community Manager
Community Manager

jesse03,

 

Consider creating the custom mode and rules again from scratch and try again. Please let us know if you see the same behavior after creating the new mode/rules.

 

JamesC