1 of 4 Arlo cameras not connecting to server

[JoeGormley]

I took out batteries and the blue indicator light went on to show that the batteries were good. I tried to sync with router and the green light on router blinks. I press the sync button on the camera while green light blinks on router but the blue light does not blink or even come on. I unplugged router and tried to reset and sync all cameras but only 3 turned on and would sync.

[jguerdat]

Sounds like a bad camera. Swap at the store or open a case with support using the Contact Support link at the bottom here.