Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

wireless video doorbell hookup

Reply
Discussion stats
  • 1 Reply
  • ‎2021-12-22 02:35 PM
  • 667 Views
  • 0 Likes
  • 2 In Conversation
WDSmithmd31
Follower
Follower
‎2021-12-22 02:35 PM
front and back doorbells work normally. Connected power kit wires on my wired video doorbell front to front and trans to trans. per instructions. . Bell does not ring when pushed? What's up? Thanks, WD
0 Likes
Reply
Message 1 of 2
667
1 REPLY 1
StephenB
Guru Guru
Guru
‎2021-12-23 04:05 AM
@WDSmithmd31 wrote:
Connected power kit wires on my wired video doorbell front to front and trans to trans. per instructions. . Bell does not ring when pushed? What's up? Thanks, WD

The power kit instructions are front to trans and rear to trans. I don't know how you could have connected front-to-front, since there should only be one front wire running to the chime.  If you have multiple front wires at the chime, it is possible that it is incompatible.

 

Is the transformer within spec (16-24 VAC)?  Note that a single AVD1001 requires 10 VA.  Not sure if two require 20 VA, but likely they will require more than 10.

 

You can test for inadequate amperage by disconnecting one of the doorbells (at the chime is fine), and then see if that changes the behavior.

0 Likes
Reply
Message 2 of 2
649
Discussion stats
  • 1 Reply
  • ‎2021-12-22 02:35 PM
  • 668 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.