Arlo|Smart Home Security|Wireless HD Security Cameras

videos in the library look like I am trying to get a cable tv channel I don't get

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Mpscott00
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I just installed the wired video doorbell and every video in the library looks like the attached screenshot. I connected through the hub that came with my Arlo Ultra so I could put the doorbell in Homekit . The hub and the doorbell are on the latest firmware. If I livestream from the doorbell I get crystal clear video. Signal strength to the doorbell is showing full strength. 

Model: AVD1001 | Arlo Video Doorbell
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