more than 1 hour trying to return my doorbell.

[justj1]

I was online with Arlo support for more than 1 hour trying to return my doorbell. The customer service is an absolute joke!! I was transferred to three different people then they disconnected me in the end.

Look at this transcript. It's laughable and sad how unprofessional this is!

Beware of this company!

[JamesC]

I apologize for the poor support experience. I have escalated your open support ticket and requested an update on your request. If you do not hear from an agent within 24-48 hours, please let me know.

JamesC