Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Wired football rings the chime but camera is not functioning, no led, no signs of life

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  • ‎2023-07-05 12:02 PM
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MMcN
Guide
Guide
‎2023-07-05 12:02 PM

Wired doorbell is not functioning,  no led and not connecting to the hub.  It has power though, as it does ring the chime

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JamesC
Community Manager
Community Manager
‎2023-07-07 10:33 AM

MMcN,

 

Is the doorbell also offline in the Arlo mobile app? No LED typically means the internal battery is dead due to the doorbell not receive power/no enough power.

 

I encourage you to reach out to the Arlo Support team to further investigate the issue. You can find support contact info within the Arlo Secure mobile app under Settings > Support

 

JamesC

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