Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Wired doorbell - green video

Reply
Discussion stats
  • 1 Reply
  • ‎2021-12-27 05:07 AM
  • 625 Views
  • 0 Likes
  • 2 In Conversation
Kbig
Follower
Follower
‎2021-12-27 05:07 AM

Does anybody have a clue why I get this when it records


IMG_4429.jpg
Labels:
0 Likes
Reply
Message 1 of 2
625
1 REPLY 1
StephenB
Guru Guru
Guru
‎2021-12-27 05:13 AM
@Kbig wrote:
Does anybody have a clue why I get this when it records

This is caused by corruption or loss in the video bitstream.  

 

Check the signal strength at the doorbell.  You could also try changing the channel for your 2.4 ghz wifi.

 

It could of course also be loss due to a software bug. There have been a few reports on this with the wired doorbell in recent weeks - I think Arlo is investigating.

0 Likes
Reply
Message 2 of 2
621
Discussion stats
  • 1 Reply
  • ‎2021-12-27 05:07 AM
  • 626 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.