Wired Doorbell AVD1001 - App or Desktop Won't Allow Changes to Chime Setting

[rogermae2608]

Just completed the initial install yesterday and was able to change the chime setting to NONE thinking that would activate the mechanical chime. I went the mechanical chime to reset the wiring. Now I am not able to make the change in the app or on the website. 

[rogermae2608]

Needed to edit: current setting is NOT CONNECTED instead of NONE. 

[jguerdat · Accepted solution]

It would appear that you need to remove and resync the doorbell to correct this.

[rogermae2608]

That was my next step but wanted to try here in case there was another option.

[rogermae2608]

Thanks....worked!