Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Video doorbell not sending activity zone movement notifications

Reply
Discussion stats
  • 1 Reply
  • ‎2020-08-19 01:55 PM
  • 675 Views
  • 0 Likes
  • 2 In Conversation
TucsonMSH
Aspirant
Aspirant
‎2020-08-19 01:55 PM

My new video doorbell is not sending movement notifications.  The LED "beathes", but no movement notifications are sent.  I have tried changing the size and locations of the activity zone, but so far nothing has worked.  Any ideas on how to get movement notifications?

Labels:
0 Likes
Reply
Message 1 of 2
675
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2020-08-20 06:15 AM

Have you checked the active mode the doorbell or system is using? If Disarmed, nothing will be recorded and no notifications sent. It's also possible that your active mode may not have notifications enabled and/or the phone settings for the app have notifications turned off.

0 Likes
Reply
Message 2 of 2
668
Discussion stats
  • 1 Reply
  • ‎2020-08-19 01:55 PM
  • 676 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.