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Video doorbell not sending activity zone movement notifications

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  • ‎2020-08-19 01:55 PM
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TucsonMSH
Aspirant
Aspirant
‎2020-08-19 01:55 PM

My new video doorbell is not sending movement notifications.  The LED "beathes", but no movement notifications are sent.  I have tried changing the size and locations of the activity zone, but so far nothing has worked.  Any ideas on how to get movement notifications?

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jguerdat
Guru Guru
Guru
‎2020-08-20 06:15 AM

Have you checked the active mode the doorbell or system is using? If Disarmed, nothing will be recorded and no notifications sent. It's also possible that your active mode may not have notifications enabled and/or the phone settings for the app have notifications turned off.

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