Arlo|Smart Home Security|Wireless HD Security Cameras

Video Doorbell ringing on it own

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Michael_Revere
Follower
Follower

Recently installed doorbell operated fine for a few weeks. Now it has gone off twice without any manipulation of the device. Not sure if it is related but one of the cameras turned on automatically and started streaming remotely through my cell on the same day, although at different times.

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JamesC
Community Manager
Community Manager

 

Michael_Revere,

 

Do you have the power kit installed? Take a look here for more information: How do I install the Power Kit for my Arlo Video Doorbell?

 

This could also be a symptom of inconsistent or low power due to your transformer. Check your transformer to make sure it meets the requirements to power your Arlo Video Doorbell: How do I measure the voltage of my doorbell transformer?

 

JamesC

Gman20
Aspirant
Aspirant
I too have the same problem. Just installed it about 3 weeks ago. There sporadically seems to a humming noise and it just goes off repeatedly. Hopefully there is some sort of fix.
JamesC
Community Manager
Community Manager

Gman20,


As i've mentioned in the post above, this could be due to your transformer. Take a look at the article linked above and test your transformer to make sure it is meeting the minimum requirements.

 

JamesC

StephenB
Guru Guru
Guru

@JamesC wrote:

Gman20,


As i've mentioned in the post above, this could be due to your transformer. Take a look at the article linked above and test your transformer to make sure it is meeting the minimum requirements.

 


@Gman20:  In addition to checking the transformer, I also suggest double-checking that the power module is properly installed (and that the switch is in the correct position).  The power module is intended to prevent these problems.

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