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Video Doorbell not sending notifications or recordings. Getting message not connected to internet.

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  • ‎2020-12-08 10:36 AM
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jhogan48
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‎2020-12-08 10:36 AM

My video doorbell worked fine after installation.  Now I can't get notices and video on my phone.  I get a message that I am not connected to the internet.  I can get videos on my computer and IPAD.  Help!

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jguerdat
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‎2020-12-09 06:23 AM

There seems to be an issue affecting some of us. So far, it appears to be on a device using Android 11 - is yours? Toggling WiFi off and back on for the phone should immediately clear that error.

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