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Video Doorbell installation question

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mellers4
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I am trying to change the internet on my doorbell

The first step tells you to "use the release pin to press the sync button on the back of the doorbell ' the LED light on the front should start flashing.

My LED lights will not flash

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StephenB
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@mellers4 wrote:

I am trying to change the internet on my doorbell

The first step tells you to "use the release pin to press the sync button on the back of the doorbell ' the LED light on the front should start flashing.

My LED lights will not flash


Is the doorbell still connected to the transformer (likely is, but asking just in case)?

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