Video Doorbell Poor Performance

[GasTiresOil]

This doorbell was so difficult to sync with the base in December and now that the weather has gotten very cold it doesn't even notice when someone walks up to the door.
Half the time, when it is working, when someone pushes the button, I get an alert on my phone but it doesn't call my phone. Then to make matters worse, the alest is stuck on my phone. I have no way to clear it except to power cycle my phone.
I figure this is the app causing this but the app is the latest version and my phone is a Samsung S10 on version 11.
Any one else have issues with this model?
I'm ready to pull the plug on this device!

[jguerdat]

You may have a faulty doorbell. Use the Contact Support link at the bottom here.

As for the stuck alert, you can force close the app and reopen it to clear it.