Arlo|Smart Home Security|Wireless HD Security Cameras
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Unable to answer calls succesful

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adholguin
Tutor
Tutor
‎2023-11-02 08:11 AM

Question: Does anyone know how I can improve my experience with the doorbell?
I am never able to answer a call successfully as it takes forever to load video and audio on iPhone Max Pro 12.

I can get the call but i am not able to answer it, 

 

TYIA

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BrookeN
Arlo Moderator
Arlo Moderator
‎2023-11-06 09:42 AM

Please reach out to support. You get that by going in the support area of the app (not my.arlo.com), and selecting a camera in a subscription plan. Scroll down to the contact section, and you will see an option for phone support. It is available between 6 am and 6 pm US pacific time. 

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