Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Unable to Add Subscription

Reply
Discussion stats
  • 1 Reply
  • ‎2020-08-09 11:02 AM
  • 275 Views
  • 0 Likes
  • 2 In Conversation
KathrynS
Follower
Follower
‎2020-08-09 11:02 AM

I am unable to set up a subscription for recording.  When I click add service it makes me log in yet again and does not see my device.  I try to add and it is asking for "Arlo Smart service code" which is not listed on my receipt.  Please help me set up a subscription.

Labels:
0 Likes
Reply
Message 1 of 2
275
1 REPLY 1
JamesC
Community Manager
Community Manager
‎2020-08-10 09:45 AM

KathrynS,

 

For instructions on adding Arlo Smart to your Arlo account, take a look here: How do I subscribe to Arlo Smart?

 

JamesC

0 Likes
Reply
Message 2 of 2
267
Discussion stats
  • 1 Reply
  • ‎2020-08-09 11:02 AM
  • 276 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.