Arlo|Smart Home Security|Wireless HD Security Cameras

Transformer trips

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KF67
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Each time we set up the doorbell it trips our transformer anyone have any suggestions? This is a new build the transformer is 24v we are out of things to try!

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DannyBearAgain
Master
Master

Had you skipped the following step?

 

6. At the end of the installation process, select None as the Traditional Chime option to avoid any damage to your plug-in AC power adapter.

 

https://kb.arlo.com/000062292/How-do-I-install-my-Arlo-Essential-Video-Doorbell-Wired#install%20with... 

StephenB
Guru Guru
Guru

@KF67 wrote:

Each time we set up the doorbell it trips our transformer anyone have any suggestions? This is a new build the transformer is 24v we are out of things to try!


Is the transformer also rated for 10 va or higher power?

 

Note @DannyBearAgain's suggestion only applies if you don't have a chime on the circuit.

 

It's possible the doorbell is defective, so you could exchange it with the seller.  It is also possible that the transformer is defective.

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