Arlo|Smart Home Security|Wireless HD Security Cameras

Small Widget Missing

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Jo060
Luminary
Luminary

Back when the new UI released, there was the option to add a small widget to the dashboard. I've recently had to delete and add a doorbell and now my only option is to have a large or medium widget both of which show an image.

Have they done away with the small widget that just displayed the name and battery level?

 

I've added a screenshot

Screenshot_20230324_083617_Arlo Secure.jpg

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ShayneS
Arlo Moderator
Arlo Moderator

HI @Jo060 

 

I was able to find some info, At this time the feature has been removed. I will continue to provide info if there are any updates regarding Small widgets for the Arlo doorbell. 

View solution in original post

15 REPLIES 15
ShayneS
Arlo Moderator
Arlo Moderator

Is this with iOS or Android? I still see the option for a small widget at the moment. 

Jo060
Luminary
Luminary

For android 

ShayneS
Arlo Moderator
Arlo Moderator

Can you verify which version of the app you are using? 

 

Thanks 

Jo060
Luminary
Luminary

Version 4.2.5_28525

ShayneS
Arlo Moderator
Arlo Moderator

I should have clarified sorry, is this over the web portal or the Android app on you handheld device?

Jo060
Luminary
Luminary

It's in my phone. 

Same issue online though. I can only add a small or large widget, both showing a small snapshot of the camera view. 

ShayneS
Arlo Moderator
Arlo Moderator

Reading this statement:

 

"It's in my phone. 

Same issue online though. I can only add a small or large widget, both showing a small snapshot of the camera view."

 

Are you trying to add a medium widget?

Jo060
Luminary
Luminary

Nope. In the attached photo from my original post, you can see that I have my widgets set up as a small square that only says the name and battery percentage. Now I only have the option for a small or large widget that displays a snapshot of what the camera last saw.

ShayneS
Arlo Moderator
Arlo Moderator

The small widget option you mention should be the small option available.

Jo060
Luminary
Luminary

I apologize, I mistyped.

 

I don't have the option for a small widget, only medium & large.

ShayneS
Arlo Moderator
Arlo Moderator

Okay, that's what I thought : ) 

 

Let me look in to this for you and I will update this thread as soon as possible. 

Jo060
Luminary
Luminary

Thanks! I appreciate the help.

ShayneS
Arlo Moderator
Arlo Moderator

HI @Jo060 

 

I was able to find some info, At this time the feature has been removed. I will continue to provide info if there are any updates regarding Small widgets for the Arlo doorbell. 

Jo060
Luminary
Luminary

Darn.

 

Thanks for looking in to this, I appreciate it. 

ShayneS
Arlo Moderator
Arlo Moderator

You are welcome. 

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