Redlight

[Bigcity141]

I just installed my Arlo video doorbell and it has a red light around the bottom where it should be white how do I get it to turn white

[jguerdat]

Are you referring to the "ring" around the push button or the red IR LED used for night vision?

https://kb.arlo.com/000062326/What-do-the-LED-behaviors-on-my-Arlo-Video-Doorbell-mean

[04pie]

Interested in the reply regarding a red light around the button as I'm experiencing the same issue atm.

It starts white twice and then goes red.

[JamesC]

04pie,

Take a look at the article linked above. A solid amber LED indicates a power issue, you may need to check the voltage of your transformer to make sure it meets the minimum requirements.

JamesC

[04pie]

Thanks JamesC.

I was getting 27v from my power source. Too much I presume.

After reading these messages it seems that I need to subscribe to a plan to have this working. Is that correct? 

[jguerdat]

A subscription won't help a power issue. Install an appropriate transformer and try again.

[308665]

Arlo wired video doorbell solid red and bell won't ring A transformer issue?

[308665]

Yes

[JamesC]

308665,

Take a look at the article linked above. A solid amber LED indicates a power issue, you may need to check the voltage of your transformer to make sure it meets the minimum requirements.

JamesC