Arlo|Smart Home Security|Wireless HD Security Cameras
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Problem - black out in the neighborhood and the Arlo Doorbell stopped working

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Marcelkahn5
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Follower

I have a wired AVD1001 and no chime box. My electrician set me up with an A plug in transformer 16-24 V AC and the camera was working fine for a few months. I had a black out in the neighborhood and the Arlo stopped working. The electrician checked the power and everything runs fine except the camera just won’t work. Arlo sent me a replacement but I don’t know how to prevent this from happening again. The power kit is not in use since I don’t have a chime box. Is there something I can connect between the Arlo and the transformer to prevent any shorting or whatever actually happened from occurring again?

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JamesC
Community Manager
Community Manager

Marcelkahn5,

 

How long was this power outage? Unless the power outage caused damage to the doorbell, it should resume once power is restored.

 

JamesC

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