Pairing Video doorbell to Arlo chime w/o Base Station?

[Spatman]

I just purchased and installed a video doorbell and am trying to connect an Arlo Chime via the Arlo app. When I Add New Device and select Chime, it tells me to connect my base station to my router, but I don’t own a base station to connect.

Is there no way to directly pair my chime with the video doorbell without a base station?

[StephenB]

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@Spatman wrote:

Is there no way to directly pair my chime with the video doorbell without a base station?

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There is no way to pair the Arlo Chime to the Video Doorbell (with or without a base station)..

[Spatman]

The Arlo Chime works with the audio doorbell but not the video doorbell? That’s quite an oversight in the design.

[michaelkenward]

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@Spatman wrote:
The Arlo Chime works with the audio doorbell but not the video doorbell? That’s quite an oversight in the design.

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Indeed. And the documentation on how the video doorbell works is pathetic. So that is little help.

It does say:

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The Arlo Video Doorbell requires a wired doorbell and chime
with voltage between 16V AC and 24V AC, and a 10VA
transformer.

But who knows what that means?

[StephenB]

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@michaelkenward wrote:

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@Spatman wrote:
The Arlo Chime works with the audio doorbell but not the video doorbell? That’s quite an oversight in the design.

---

Indeed. And the documentation on how the video doorbell works is pathetic. So that is little help.

It does say:

---

The Arlo Video Doorbell requires a wired doorbell and chime
with voltage between 16V AC and 24V AC, and a 10VA
transformer.

But who knows what that means?

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Well, it means a mechanical or digital chime that works with an ordinary doorbell.  It's not strictly true, since the video doorbell can be set up w/o such a chime if you want to do that.  But you do need the transformer.

Not sure how to word that to make it more clear, other than to add a sentence saying that it won't work with the Arlo Chime.  Though it'd be best if they just added support for the Arlo Chime.  If they were to do that, I think they would require a base station.

[vancouver]

Is Arlo working on the ability for both to sync through a Arlo Hub?

[JamesC · Accepted solution]

The Arlo Engineering team is working on implementing compatibility between the Arlo Video Doorbell and select Arlo Smart Hubs and base-stations. Stay tuned for more details as we prepare to release more details surrounding this upcoming support in the coming months.
 

JamesC

[Spatman]

Being able to pair the video doorbell directly to the Arlo Chime without the need for a base station or hub would be great. Ring already has this feature with their chime.

[aasenjo]

Please do provide an update soon.
I bought a video doorbell, chime, and Arlo ultra system only to find that the doorbell can’t talk to the chime or take advantage of the base station!
This seemed like a given based on all the documentation, marketing materials, and competing products. I don’t have a traditional chime at home so now I have a silent doorbell...
I’ll have to return the whole thing soon if I don’t know your plans for better integration.
😞

[vancouver]

I'm in the same boat here too!  Think they are sending me another unit to try.  If that doesn't work; its time to return the product as it doesn't function as intended.  Similar to the audio doorbell issues I've had for over a year now - doesn't function as intended.