Arlo|Smart Home Security|Wireless HD Security Cameras

Notifications and recording

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ShelleyL
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I got this video doorbell 2weeks ago, and from 2 nights before, it stopped send notifications to my phone either no recording. I opened the door tested the camera, it became live again. But the night before, it stopped working again, no notifications no recording, I removed it from the account and restarted it again, it came back to work.
However, it stopped working last night on the 3rd time ! Anyone can help me?
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JamesC
Community Manager
Community Manager

ShelleyL,

 

It sounds like the issue you're experiencing may require more in-depth troubleshooting. Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

 

JamesC

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