Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Not able to login to shared account

Reply
Discussion stats
  • 1 Reply
  • ‎2021-02-19 07:06 PM
  • 569 Views
  • 0 Likes
  • 2 In Conversation
Mfolds
Follower
Follower
‎2021-02-19 07:06 PM

My wife sent me the invite for our doorbell and when I enter the verification code for my own log in it sends an “oops” message and asks for me to try again. It is even showing I am accepted on her end?? HELP

Labels:
0 Likes
Reply
Message 1 of 2
569
1 REPLY 1
JamesC
Community Manager
Community Manager
‎2021-02-23 09:33 AM

Mfolds,

 

Try uninstalling and reinstalling the Arlo mobile app, do you still experience the same issue?

 

JamesC

0 Likes
Reply
Message 2 of 2
558
Discussion stats
  • 1 Reply
  • ‎2021-02-19 07:06 PM
  • 570 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.