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No audio from door bell

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  • ‎2022-10-01 12:10 PM
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DTan
Follower
Follower
‎2022-10-01 12:10 PM

The audio on my wired video doorbell has stopped working. I can talk from the app to the doorbell, but I can't hear them. All I get is a faint hiss. Resetting the doorbell in the app doesn't help.

It doesn't work in the Android or iPhone apps.

Hardware AVD1001Ar1.2

Firmware 1.16.1.0_1366_668e52c_68124ee.

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ShayneS
Arlo Moderator
Arlo Moderator
‎2022-10-04 03:15 PM

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.

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